Frank Burdick’s Log Number: N/A
Submitted by: April Public meeting
Category (1,2,3): 2
Status: Closed
Estimated date to address: N/A
Q. Are you looking at what
happens in our basements/to us when our electricity fails?
A. Yes, the City and the FDD Citizen Advisory Committee want to know
about property owners’ experiences, positive and negative, with the FDD
program. This is important and was the reason the FDD project team conducted
surveys of property owners’ FDD experiences. For survey results, go to
www.a2fdd.com and click in the link in the upper left hand corner.
Ongoing, we encourage property owners to report any issues with FDDs.
When locations with issues are reported, program staff contacts the property
owner to determine if the problem is related to the FDD program and requires
modification or correction, or if the issue is a private property matter
unrelated to the program.
We will continue to
work with homeowners to resolve problems resulting from FDD installations. If
property owners feel they have an issue with a disconnection, we ask that the
owner report it, so that program staff can identify, investigate and resolve
the issues. To report an issue, visit the FDD program webpage at
www.a2fdd.com,
click on the Contact Us link on the left side of the main page and let program
staff know how to contact you.
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