Frank Burdick’s Log Number: 81
Submitted by: Burdick’s Log
Category (1,2,3): 1
Status: Closed
Estimated date to address: N/A
Q. The
FDD Survey was mailed on Tuesday 12/3 with deadline date of Friday 12/20. Due
to this short duration and time frame during the Holiday Season, will the
Survey Results, if received after 12/20, be tabulated in the data? (Burdick,
81, 12/23/13)
A. We received over 750 responses to the survey within the survey
response period, which is about three times the typical response rate for
surveys. Survey best practice advises that the highest volume of responses are
received within the first seven days of the survey period and fall off sharply
after that. This was our experience as well. Surveys received within a few days
of the 12/20 deadline will be tabulated in the data.
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